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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Archana Rajan

February 15, 2023

5  out of  5 rating by Archana Rajan
"Diane is the best! Every time I call her she handles things quickly and promptly. When I had a mixup with addresses and a move, she was clear and concise and always takes care of any problems. I recently switched insurances since I moved and she got me my new policy for car insurance and renters and I can trust that she gets it done with the best rates. Will use her always! Steve was also great and he helped me understand my policies better! Thank you!"

Patricia Rutley

February 6, 2023

5  out of  5 rating by Patricia Rutley
"If you ever want real help go to Diana, she will go beyond her job to help you and make sure you are happy, I really appreciate her and don't know what I would do without her. The other staff are nice, Diana knows her stuff."

eduardo perez

January 27, 2023

5  out of  5 rating by eduardo perez
"Steve Bakers office has the friendliest agents! Evelyn does her best to help you save money."

Orrill's Auction Buy, Sell, Consign Los Angeles

January 26, 2023

5  out of  5 rating by Orrill's Auction Buy, Sell, Consign Los Angeles
"The staff is Awesome. Diane, Blake, and the whole staff"

Drew Jeong

January 20, 2023

5  out of  5 rating by Drew Jeong
"My family and I have been working with Diane for many years and they were nothing but genuine and helpful at all times. I've worked with multiple insurance companies personal and business but Dianes service is 10/10."

Carolyn Conrad

January 20, 2023

5  out of  5 rating by Carolyn Conrad
"We’ve been with Steve since 2007 when a friend of ours referred them to us for home insurance when we bought our house in 2007. They are very helpful and answer your questions especially Diane Campos. She will get back to you either by email or by phone. We just changed our car insurance from Geico to State Farm since we have 2 boys driving. We were able to lower our insurance cost and also bought an umbrella policy. Very helpful and informative insurance agent!"

Alberto Yeverino

January 20, 2023

5  out of  5 rating by Alberto Yeverino
"Best quality top tier customer service from this office. Specially with Diane who always does her best with any my questions or concerns. From Life insurance to auto insurance they always provide for my needs. I would highly recommend any body looking for these types of services to call them or walk in, you won’t regret it."

Becca ivory

December 24, 2022

5  out of  5 rating by Becca ivory
"Steve Baker’s agency really takes time to make sure your needs are taken care of and answers questions so that you feel more informed about your options. I love the amount of care I receive at this agency. Pay no mind to the one or two nay sayers Steve baker and his agents are the best I’d highly recommend giving them your business."

A. Baker

December 23, 2022

5  out of  5 rating by A. Baker
"Very knowledgeable- I appreciate that he explained things to me in a simple way. He seems to really care about me and my family."

Laura Sheldon

December 18, 2022

5  out of  5 rating by Laura Sheldon
"I have always heard good things about Steve Baker and his staff. Diane was my first point of contact and I knew after speaking with her that I would be very well taken care of. Both she and Steve are always prompt to answer any question I may have and explain things clearly. This is absolutely the best choice I have ever made when it comes to insurance. Thank you Steve and Diane."

Kathy Dollman

November 3, 2022

5  out of  5 rating by Kathy Dollman
"I've been with Steve for years and he and the entire staff are always extremely prompt, helpful and kind. Mike recently helped me and was fantastic. Thank you Steve Baker and Team !!!"

jules chavez

September 21, 2022

5  out of  5 rating by jules chavez
"I called for a quote and the lovely Ms. Evelyn was kind enough to let me know what my options were. She did a great job at explaining to me the different coverages. I just wanted to know how much it would cost to get my car covered but she went way beyond that and took the time to answer all my questions even though I felt a little embarrassed for taking much of her time with all my questions. I definitely recommend everyone to talk to Ms. Evelyn she is very helpful and kind."

Stephanie Leon

September 20, 2022

5  out of  5 rating by Stephanie Leon
"Evelyn was very helpful on explaining to me the different coverages since it was my first time getting insurance. She showed me the importance of getting good limits. I recommend everyone go to her when visiting this location!"

online trans

August 8, 2022

1  out of  5 rating by online trans
"Over the last 7 years the service started out decent to nearly non-existent. Over the last 6 months we've reached out to request a quote and change to add service to our policy, and all three attempts ended up with no return calls. A bit confused when the economy is not in its best, and the agent would not return the call or follow-up on the same request three separate times. Looking elsewhere for more client centric agent. Response to Steve I honestly believe 3 separate failed attempts was patient enough, and this is after speaking to 3 different staff member, and was told I'd received a return call regarding my request. Still... Best wishes during these challenging economic times."

Patricia Fenton

May 23, 2022

5  out of  5 rating by Patricia Fenton
"Steve Baker and his wonderful staff have taken care of my parents and me for decades. We are grateful for their ongoing excellent service."

Daniel Dickson

April 22, 2022

5  out of  5 rating by Daniel Dickson
"Fantastic agency, they are always willing to go the extra mile for their customers. I live in Utah, but they have managed my life policies and Roth IRA, and are always super helpful when I have questions."

iw73535

April 1, 2022

5  out of  5 rating by iw73535
"I've been with State Farm since 1983 and with Steve Baker and his wonderful team since 2002. Steve, Diane, Blake, and the rest of the crew are always responsive, efficient, and very professional. Always willing to work hard on behalf of their clients. Whenever I have tried to find a "better" deal on insurance, no one can beat Steve and his team. More important, great service and caring comes with it! If you want the best rates, coverage, and an agent and his team to always be there for you, give Steve a call."

Maria Antoniello

March 30, 2022

5  out of  5 rating by Maria Antoniello
"We love working with Steve and Diane. They truly have the best customer service. Our family has been with them for years. They are like family."

tony brooks

March 29, 2022

5  out of  5 rating by tony brooks
"I've been with you guys for about 15 years now....they are the best, hands down!!! Steve has always been so helpful and Diane treats me like family. It just goes a long way. Thank you ❤️👍"

maria hernandez

March 29, 2022

5  out of  5 rating by maria hernandez
"I walked in to get quoted for new car insurance and was greeted by Diane who automatically made me feel like we had been friends for years! She was so nice and took her time answering all my questions, I decided I wanted to switch with them and I’m so happy I did! This was 9 years ago. Since then I’m extremely happy with how well Steve and Diane have been with me and my family. Every time I have a question they are literally a call away. Steven is extremely knowledgeable with not just car insurance but finance. And Diane is just so sweet and goes above and beyond to help and answer all your questions or concerns. I would highly recommend this office to anyone! Thank you Diane and Steve!!!"

Jeremy Sniderman

March 29, 2022

5  out of  5 rating by Jeremy Sniderman
"I have been with Steve for several years now. I switched over from a prior State Farm Agents office because he was local and his staff was truly helpful. Over the past several years I have developed a relationship with not only Steve, but Diane and Blake as well. I highly recommend working with Steve and his amazing staff. Best decision I ever made was switching over to his office."

Marc Robinson

March 4, 2022

5  out of  5 rating by Marc Robinson
"My parents have been insured with State Farm for 50+ years and I wouldn’t give my business to anyone else!! Steve Baker and his team deliver first class service to all their clients! Anytime I call his office I have a very pleasant and helpful experience with his team. I highly recommend doing all your insurance needs with Steve Baker! You will be glad you did!"

Gonzalo Rios

August 26, 2021

5  out of  5 rating by Gonzalo Rios
"Very helpful, caring professional insurance agency..."

Charles E Bernard Jr

February 19, 2021

5  out of  5 rating by Charles E Bernard Jr
"I have been with the same State Farm agency since I was 15 1/2 and I'm 70 yo now. I like forward every month to speak to Diane as she tells it like it is."

Jaime Tevez

March 18, 2020

5  out of  5 rating by Jaime Tevez
"Diane is the best"