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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Hernandez

July 28, 2026

5  out of  5
rating by Mike Hernandez
"I called about 15mins before they closed to change the vehicle on my policy and Vivian took care of me and she made the process easy and efficient! She worked with me past closing time and made sure everything was in order before setting the changes in stone. 😄"
We responded:
"Mike, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Granada Hills insurance team! - Your State Farm Agent, Steve Baker "
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Abraham Flores

July 17, 2026

5  out of  5
rating by Abraham Flores
"La muchacha que me atendió fue muy amable y me ayudó en todo lo que necesite creo que se llama vidrian grasias por el servicio"
We responded:
"Thank you for the 5-star review of Steve Baker’s team - we really appreciate your kind words! "
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robert charles

July 15, 2026

5  out of  5
rating by robert charles
"Always friendly and helpful services."
We responded:
"Thank you so much for your wonderful feedback of us here at Steve Baker’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Steve Baker’s Insurance Team "
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Victor

July 10, 2026

5  out of  5
rating by Victor
"These folks have been very helpful over the years - and even proactive in ways that are hard to come by nowadays. Most recently, after a move, they noticed that we weren't getting our mail from them (forgot to change the address). Instead of an automated email, we got a phone call from someone at the office who updated our info then and there. The human touch is much appreciated!"
We responded:
"Victor, thank you for your wonderful review of State Farm Agent Steve Baker’s Team!"
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sthefany magadan

June 30, 2026

5  out of  5
rating by sthefany magadan
"Melissa is absolutely wonderful to work with! She is knowledgeable, professional, and genuinely cares. She took the time to answer all of my questions, explain my coverage options clearly, and made the entire insurance process feel easy and stress-free.

What stood out most was her kindness and responsiveness. She goes above and beyond to make sure her clients feel supported and confident in their decisions. It's rare to find someone who combines excellent customer service with such a personal touch.

If you're looking for an insurance agent who is trustworthy, attentive, and truly has your best interests at heart, I highly recommend Melissa. 🩷"
We responded:
"Thank you so much for the 5-stars, sthefany! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Steve Baker’s Team anytime."
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Rocio Valiente

June 30, 2026

5  out of  5
rating by Rocio Valiente
"I strongly recommend the Steve Baker team for all insurance needs. The team is very helpful and they go above and beyond."
We responded:
"We are grateful for your 5-star review, Rocio! Thanks for taking a moment to share your positive rating of State Farm Agent Steve Baker’s Team here in Granada Hills . "
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john Scamaldo

June 17, 2026

5  out of  5
rating by john Scamaldo
"The Steve Baker team is amazing! They are very thorough at explaining and going over coverages."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steve Baker’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Granada Hills ."
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Louie Mendoza

June 3, 2026

5  out of  5
rating by Louie Mendoza
"Excellent customer service."
We responded:
"Louie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Steve Baker’s Team here in our Granada Hills office. "
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Nicole Lillingston

May 15, 2026

5  out of  5
rating by Nicole Lillingston
"Melissa at Steve Baker’s State Farm office is literally the sweetest!! She made everything super easy, and was so patient and helpful the whole time. Amazing customer service.  Definitely recommend this office, for life insurance, health. Auto etc"
We responded:
"Nicole, thank you for your wonderful review of State Farm Agent Steve Baker’s Team!"
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Kayla Goodie

May 14, 2026

5  out of  5
rating by Kayla Goodie
"Evelyn provided great customer service, she was efficient and helped with all my needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steve Baker’s Team! We deeply appreciate your kind words here in Granada Hills . "
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Jesus Ortiz

May 14, 2026

5  out of  5
rating by Jesus Ortiz
"Evelyn was amazing to work with! Very helpful, professional, and responsive throughout the whole process. She made everything simple and easy to understand. Highly recommend Evelyn at State Farm"
We responded:
"Jesus, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Baker’s Team—we are always here to help!"
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Robert Gonzalez

May 13, 2026

5  out of  5
rating by Robert Gonzalez
"Evelyn is super amazing in helping you insure your auto, home, or just about anything, great customer service all around takes the time to listen to you and then helps finding you the best coverage. I definitely recommend Evelyn my insurance agent and office staff to anybody. You wont be disappointed."
We responded:
"Thank you for taking the time to leave such a great review, Robert. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Fernando Ramirez

May 1, 2026

5  out of  5
rating by Fernando Ramirez
"I had an amazing experience working with Melissa Lillingston to set up my life insurance policy through State Farm. She made the entire process smooth, easy to understand, and completely stress-free. She took the time to explain all my options clearly, answered every question I had, and made sure I felt confident in my decision.

What really stood out was how much she genuinely cared about helping me protect my future and my family. Her professionalism, knowledge, and kindness truly made a difference.

I highly recommend reaching out to her if you’re looking for someone trustworthy and dedicated to helping you with your insurance needs. Thank you again for going above and beyond!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Steve Baker’s Team. "
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Juan Martinez

April 28, 2026

5  out of  5
rating by Juan Martinez
"Thank you Steve for helping me with my State Farm policy’s.you have great customer service. If I know someone that needs car insurance or any other Insurance are referred them to you. Thank you very much for everything you have done for me, Steve."
We responded:
"Juan, Thank you for the kind word. We work hard to give great service to our customers
"
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Elizabeth Rowe

April 15, 2026

5  out of  5
rating by Elizabeth Rowe
"Great experience at Steve’s Baker’s Office! The customer service was amazing—very professional and welcoming. Melissa was especially kind and helpful. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Elizabeth! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Steve Baker’s Team anytime."
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Desiree Castro

April 1, 2026

5  out of  5
rating by Desiree Castro
"amazing office! Evelyn is great and super helpful!!"
We responded:
"Thank you for taking the time to leave such a great review, Desiree. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Chris Maropulos

March 7, 2026

5  out of  5
rating by Chris Maropulos
"The whole team is very helpful!"
We responded:
"Thank you so much for the 5-star rating, Chris! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Georgia Maropulos

March 6, 2026

5  out of  5
rating by Georgia Maropulos
"The State Farm Steve Baker team is the best! My family absolutely loves the entire team and we would never got anywhere or recommend any other State Farm team!"
We responded:
"Georgia, thank you for your wonderful review of State Farm Agent Steve Baker’s Team!"
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Dahlia B

March 4, 2026

5  out of  5
rating by Dahlia B
"We’ve been using State Farm for years and love the team! Valerie is very knowledgeable and patient with our many questions"
We responded:
"Dahlia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Baker’s Team—we are always here to help!"
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Martín Castro

February 28, 2026

5  out of  5
rating by Martín Castro
"Amazing customer service! Evelyn has been the most helpful agent I’ve had in all my years with State Farm! Thank you!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Marvin Arroyo

February 26, 2026

5  out of  5
rating by Marvin Arroyo
"Steve Baker has an awesome team, they’re very helpful and resourceful!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steve Baker’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Granada Hills ."
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Victoria Jauregui

February 25, 2026

5  out of  5
rating by Victoria Jauregui
"Loved my experience with Jessica!! 10/10 would recommend. So knowledgeable and patient. I felt super safe and like she was helping me in any way she could."
We responded:
"Victoria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Steve Baker’s Team!"
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Emily Hixon

February 25, 2026

5  out of  5
rating by Emily Hixon
"Extremely kind and informative people, wouldn’t want any other agent than Steve Baker!"
We responded:
"Thanks so much for the amazing review, Emily! We really appreciate your support here in Granada Hills . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Avi S

February 17, 2026

5  out of  5
rating by Avi S
"I’ve had excellent experience with State Farm! From the very beginning, their team has been very helpful and knowledgeable. They definitely take the time to explain everything. I highly recommend State Farm in Granada hills to anyone looking for reliable coverage and amazing service."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Steve Baker’s Team here in Granada Hills . "
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Shawn Askine

February 2, 2026

5  out of  5
rating by Shawn Askine
"I had an excellent experience working with my State Farm Insurance Agent, Steve Baker. He is professional, knowledgeable, and genuinely took the time to understand my needs. He explained everything clearly and concisely, I never felt rushed or pressured. Steve helped me find the right coverage at a great value and he made the entire process smooth and stress-free. I highly recommend State Farm to anyone looking for reliable insurance and outstanding customer service!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "