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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liset P

September 3, 2026

5  out of  5
rating by Liset P
"Evelyn is amazing she always provides excellent service and helps me resolve any issues."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Granada Hills to know you had such a great experience with us. "
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Leslie Olmos

September 1, 2026

5  out of  5
rating by Leslie Olmos
"I’ve been with this State Farm office since I was 18 years old, and I’ve always had a great experience. Evelyn and Vivian are always so nice, polite, and helpful whenever I call. They make everything so easy and are always happy to help. I really appreciate them and all the great service over the years. Definitely recommend this office!"
We responded:
"Leslie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Ruben Banderas

September 1, 2026

5  out of  5
rating by Ruben Banderas
"Always great and quick service, Vivian was very helpful and nice to work with."
We responded:
"Ruben, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Stephanie Contreras

August 28, 2026

5  out of  5
rating by Stephanie Contreras
"Melissa was great and answered all my questions. I feel great about my insurances."
We responded:
"Stephanie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Granada Hills insurance team is always here and happy to help. "
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Adrianne Martinez

August 28, 2026

5  out of  5
rating by Adrianne Martinez
"I had such a great experience working with Melissa at State Farm! She was incredibly helpful, friendly, and patient throughout the entire process. She took the time to answer my questions, explain everything clearly, and made sure I felt comfortable with my coverage. It’s so refreshing to work with someone who genuinely cares about helping their customers. Highly recommend Melissa to anyone looking for excellent service! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Roxana De Paz

August 28, 2026

5  out of  5
rating by Roxana De Paz
"Melissa was incredibly helpful and patient throughout the whole process. She took the time to answer all of my questions about life insurance, even when I had a lot of them! I really appreciate her kindness, professionalism, and willingness to make sure I understood everything. Highly recommend Melissa!"
We responded:
"Thanks so much for the amazing review, Roxana! We really appreciate your support here in Granada Hills. Just reach out anytime if you need us - we’re here for you. "
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Mike Hernandez

July 28, 2026

5  out of  5
rating by Mike Hernandez
"I called about 15mins before they closed to change the vehicle on my policy and Vivian took care of me and she made the process easy and efficient! She worked with me past closing time and made sure everything was in order before setting the changes in stone. 😄"
We responded:
"Mike, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Granada Hills insurance team! - Your State Farm Agent, Steve Baker "
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Abraham Flores

July 17, 2026

5  out of  5
rating by Abraham Flores
"La muchacha que me atendió fue muy amable y me ayudó en todo lo que necesite creo que se llama vidrian grasias por el servicio"
We responded:
"Thank you for the 5-star review of Steve Baker’s team - we really appreciate your kind words! "
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robert charles

July 15, 2026

5  out of  5
rating by robert charles
"Always friendly and helpful services."
We responded:
"Thank you so much for your wonderful feedback of us here at Steve Baker’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Steve Baker’s Insurance Team "
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Victor

July 10, 2026

5  out of  5
rating by Victor
"These folks have been very helpful over the years - and even proactive in ways that are hard to come by nowadays. Most recently, after a move, they noticed that we weren't getting our mail from them (forgot to change the address). Instead of an automated email, we got a phone call from someone at the office who updated our info then and there. The human touch is much appreciated!"
We responded:
"Victor, thank you for your wonderful review of State Farm Agent Steve Baker’s Team!"
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sthefany magadan

June 30, 2026

5  out of  5
rating by sthefany magadan
"Melissa is absolutely wonderful to work with! She is knowledgeable, professional, and genuinely cares. She took the time to answer all of my questions, explain my coverage options clearly, and made the entire insurance process feel easy and stress-free.

What stood out most was her kindness and responsiveness. She goes above and beyond to make sure her clients feel supported and confident in their decisions. It's rare to find someone who combines excellent customer service with such a personal touch.

If you're looking for an insurance agent who is trustworthy, attentive, and truly has your best interests at heart, I highly recommend Melissa. 🩷"
We responded:
"Thank you so much for the 5-stars, sthefany! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Steve Baker’s Team anytime."
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Rocio Valiente

June 30, 2026

5  out of  5
rating by Rocio Valiente
"I strongly recommend the Steve Baker team for all insurance needs. The team is very helpful and they go above and beyond."
We responded:
"We are grateful for your 5-star review, Rocio! Thanks for taking a moment to share your positive rating of State Farm Agent Steve Baker’s Team here in Granada Hills . "
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john Scamaldo

June 17, 2026

5  out of  5
rating by john Scamaldo
"The Steve Baker team is amazing! They are very thorough at explaining and going over coverages."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steve Baker’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Granada Hills ."
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Louie Mendoza

June 3, 2026

5  out of  5
rating by Louie Mendoza
"Excellent customer service."
We responded:
"Louie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Steve Baker’s Team here in our Granada Hills office. "
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Nicole Lillingston

May 15, 2026

5  out of  5
rating by Nicole Lillingston
"Melissa at Steve Baker’s State Farm office is literally the sweetest!! She made everything super easy, and was so patient and helpful the whole time. Amazing customer service.  Definitely recommend this office, for life insurance, health. Auto etc"
We responded:
"Nicole, thank you for your wonderful review of State Farm Agent Steve Baker’s Team!"
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Kayla Goodie

May 14, 2026

5  out of  5
rating by Kayla Goodie
"Evelyn provided great customer service, she was efficient and helped with all my needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steve Baker’s Team! We deeply appreciate your kind words here in Granada Hills . "
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Jesus Ortiz

May 14, 2026

5  out of  5
rating by Jesus Ortiz
"Evelyn was amazing to work with! Very helpful, professional, and responsive throughout the whole process. She made everything simple and easy to understand. Highly recommend Evelyn at State Farm"
We responded:
"Jesus, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Baker’s Team—we are always here to help!"
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Robert Gonzalez

May 13, 2026

5  out of  5
rating by Robert Gonzalez
"Evelyn is super amazing in helping you insure your auto, home, or just about anything, great customer service all around takes the time to listen to you and then helps finding you the best coverage. I definitely recommend Evelyn my insurance agent and office staff to anybody. You wont be disappointed."
We responded:
"Thank you for taking the time to leave such a great review, Robert. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Fernando Ramirez

May 1, 2026

5  out of  5
rating by Fernando Ramirez
"I had an amazing experience working with Melissa Lillingston to set up my life insurance policy through State Farm. She made the entire process smooth, easy to understand, and completely stress-free. She took the time to explain all my options clearly, answered every question I had, and made sure I felt confident in my decision.

What really stood out was how much she genuinely cared about helping me protect my future and my family. Her professionalism, knowledge, and kindness truly made a difference.

I highly recommend reaching out to her if you’re looking for someone trustworthy and dedicated to helping you with your insurance needs. Thank you again for going above and beyond!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Steve Baker’s Team. "
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Juan Martinez

April 28, 2026

5  out of  5
rating by Juan Martinez
"Thank you Steve for helping me with my State Farm policy’s.you have great customer service. If I know someone that needs car insurance or any other Insurance are referred them to you. Thank you very much for everything you have done for me, Steve."
We responded:
"Juan, Thank you for the kind word. We work hard to give great service to our customers
"
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Elizabeth Rowe

April 15, 2026

5  out of  5
rating by Elizabeth Rowe
"Great experience at Steve’s Baker’s Office! The customer service was amazing—very professional and welcoming. Melissa was especially kind and helpful. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Elizabeth! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Steve Baker’s Team anytime."
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Desiree Castro

April 1, 2026

5  out of  5
rating by Desiree Castro
"amazing office! Evelyn is great and super helpful!!"
We responded:
"Thank you for taking the time to leave such a great review, Desiree. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Chris Maropulos

March 7, 2026

5  out of  5
rating by Chris Maropulos
"The whole team is very helpful!"
We responded:
"Thank you so much for the 5-star rating, Chris! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Georgia Maropulos

March 6, 2026

5  out of  5
rating by Georgia Maropulos
"The State Farm Steve Baker team is the best! My family absolutely loves the entire team and we would never got anywhere or recommend any other State Farm team!"
We responded:
"Georgia, thank you for your wonderful review of State Farm Agent Steve Baker’s Team!"
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Dahlia B

March 4, 2026

5  out of  5
rating by Dahlia B
"We’ve been using State Farm for years and love the team! Valerie is very knowledgeable and patient with our many questions"
We responded:
"Dahlia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Baker’s Team—we are always here to help!"